Account & Data Deletion

Last updated: 10/24/2025

In Plain English

You can request deletion of your Pronuncia account and associated personal data by contacting us from the email address connected to your account.

  • How to request deletion: Email [email protected] with the subject line Account Deletion Request.
  • What we delete: Your account information, profile data, voice recordings, and account-linked practice history.
  • Timing: We aim to process verified deletion requests within 30 days.
  • Subscriptions: Deleting your account does not automatically cancel an active Stripe, Apple, or Google subscription.

Need help?

You can also contact us through the support form.

How to Delete Your Account

To request deletion of your Pronuncia account and associated data, please follow these steps:

  1. Send an email to [email protected].
  2. Use the subject line: Account Deletion Request.
  3. Send the request from the email address associated with your Pronuncia account so we can verify your identity.

What Happens Next?

What data will be deleted?

After we verify your request, we will permanently delete personal data associated with your account, including your email address, profile and onboarding data, voice recordings, and account-linked interaction history.

What data may be kept?

We may retain anonymized or aggregated data that cannot reasonably be linked back to you. We may also retain limited records when required for legal, security, fraud prevention, or payment compliance purposes.

For more detail about how we handle personal data, please review our Privacy Policy.

Canceling Subscriptions

Account deletion does not automatically cancel active subscriptions. If you subscribed through the web, Apple App Store, or Google Play Store, please cancel your subscription through the platform where you purchased it.

You can learn more in our Terms of Use.

Contact Us

If you have questions about this process, email [email protected] or use the support form.