Terms of Use

Full Terms of Use

Introduction

Welcome to PronunciaAI LLC (“Company”, “we”, “our”, “us”)

These Terms of Use (“Terms”, “Terms of Use”) govern your use of our web pages located at https://pronuncia.ai and the Pronuncia mobile application (collectively “Service” or “Site”), operated by PronunciaAI LLC.

Please read these terms carefully. Your agreement with us includes these Terms and our Privacy Policy (“Agreements”). By using or accessing the Service, you acknowledge that you have read and understood Agreements, and agree to be bound by them.

Our Privacy Policy also governs your use of our Service and explains how we collect, safeguard and disclose information that results from your use of our Service. Please read it here Privacy Policy.

If you do not agree with (or cannot comply with) Agreements, then you may not use the Service, but please let us know by emailing at [email protected] so we can try to find a solution. These Terms apply to all visitors, users and others who wish to access or use Service. Thank you for being responsible.

Communications

By creating an Account on our Service, you agree to receive essential account-related communications from us, including security alerts, subscription notices, and service updates. These are necessary for the operation of your account and cannot be opted out of.

We may also send you marketing or promotional communications. You may opt out of these at any time by following the unsubscribe link in any email or by emailing [email protected]. Opting out of marketing emails does not affect essential account communications.

Purchases

If you wish to purchase any product or service made available through Service (“Purchase”), you may be asked to supply certain information relevant to your Purchase including, without limitation, your credit card number, the expiration date of your credit card, your billing address, and your shipping information.

You represent and warrant that: (i) you have the legal right to use any credit card(s) or other payment method(s) in connection with any Purchase; and that (ii) the information you supply to us is true, correct and complete.

We may employ the use of third party services for the purpose of facilitating payment and the completion of Purchases. By submitting your information, you grant us the right to provide the information to these third parties subject to our Privacy Policy.

For web-based purchases, we use Stripe as our payment processor. For mobile application purchases, transactions are handled via the Apple App Store or Google Play Store.

We reserve the right to refuse or cancel your order at any time for reasons including but not limited to: product or service availability, errors in the description or price of the product or service, error in your order or other reasons.

We reserve the right to refuse or cancel your order if fraud or an unauthorized or illegal transaction is suspected.

We may occasionally offer promotional coupon codes that can be applied for a discounted purchase or subscription. Such coupon codes are not transferable nor redeemable for cash and may expire if not used. Further restrictions on promotional codes may apply on an individual basis and we reserve the right to cancel promotional codes at any time at our sole discretion.

Your subscription is licensed to one individual user. You may use your account on multiple personal devices that you personally own or control, but you may not share your login credentials or make the Service available to multiple separate users. Detection of unauthorized account sharing may lead to the suspension or termination of your Account and access to the Service without refund. Exceptions may be made in our sole discretion. We may review unusual account, device, or usage activity to prevent fraud and enforce these Terms.

Contests, Sweepstakes and Promotions

Any contests, sweepstakes or other promotions (collectively, “Promotions”) made available through Service may be governed by rules that are separate from these Terms of Use. If you participate in any Promotions, please review the applicable rules as well as our Privacy Policy. If the rules for a Promotion conflict with these Terms of Use, Promotion rules will apply.

Subscriptions

Some parts of Service are billed on a subscription basis (“Subscription(s)”). You will be billed in advance on a recurring and periodic basis (“Billing Cycle”). Billing cycles are set either on a monthly or annual basis, depending on the type of subscription plan you select when purchasing a Subscription.

At the end of each Billing Cycle, your Subscription will automatically renew under the exact same conditions unless you cancel it or PronunciaAI LLC cancels it.

Important: Deleting the app, deleting your account, or stopping use of the Service does not automatically cancel a subscription; you must cancel through your Stripe account (web) or through Apple/Google (mobile), as applicable.

Web Subscriptions

If you subscribed via the website, you may cancel your Subscription renewal either through your online account management page or by contacting PronunciaAI LLC via email. A valid payment method, including credit card, is required to process the payment for your subscription. We use Stripe to process these payments. We do not collect this information directly, but instead that information is collected by Stripe and is never shared with us.

Mobile App Subscriptions

If you subscribed via the Pronuncia mobile application, your subscription is managed by Apple (iOS) or Google (Android). To cancel or modify your subscription, you must do so through your Apple ID or Google Play Account settings. We do not have the ability to cancel these subscriptions on your behalf.

Should automatic billing fail to occur for any reason, PronunciaAI LLC (or the respective App Store) will attempt to charge the payment method on file again. If payment fails repeatedly, your access to the Service may be revoked.

Fee Changes

PronunciaAI LLC, in its sole discretion and at any time, may modify Subscription fees for the Subscriptions. Any Subscription fee change will become effective at the end of the then-current Billing Cycle.

PronunciaAI LLC will provide you with a reasonable prior notice of any change in Subscription fees to give you an opportunity to terminate your Subscription before such change becomes effective.

Your continued use of Service after Subscription fee change comes into effect constitutes your agreement to pay the modified Subscription fee amount.

Refund Policy

Refund Policy (Web Purchases)

For purchases made directly through our website, we offer a 30-day refund policy for eligible lifetime purchases. The 30-day period begins on the date of purchase.

If you request a refund within 30 days, we will process the refund to your original payment method. We do not provide partial refunds. If you request a refund, you may continue to access the Service until the end of the 30-day period from your purchase date, after which your access may be revoked.

Mobile Purchases

Refunds for purchases made through the Apple App Store or Google Play Store are governed by Apple’s and Google’s refund policies. PronunciaAI LLC cannot process refunds for mobile store purchases directly; you must request a refund through Apple or Google.

Purchases made using bulk discounts or promotional codes are not eligible for refunds, except where required by law or at our sole discretion.

AI Tutor and Educational Use

The Service includes features that provide pronunciation feedback and learning assistance (the “AI Tutor”). The AI Tutor is provided for educational purposes and may occasionally produce inaccurate or incomplete outputs.

You can control whether your voice recordings are used to improve the AI Tutor as described in the "Content License" section and/or in our Privacy Policy. We may use service providers and infrastructure providers to operate audio processing and related functionality, and will update this policy if our practices materially change.

Content

Our Service allows you to post, link, store, share and otherwise make available certain information, text, audio recordings, graphics, videos, or other material (“Content”). You are responsible for Content that you post on or through Service, including its legality, reliability, and appropriateness.

Content License (User Content, including Voice Recordings)

You retain ownership of any Content you submit through the Service, including audio recordings, text, and other materials (“User Content”).

By submitting User Content, you grant PronunciaAI LLC a worldwide, non-exclusive, royalty-free license to host, store, reproduce, process, modify (solely as needed for technical formatting), and use your User Content only for the following purposes:

1. Operating the Service (including providing features you request);
2. Processing audio and related data to provide feedback and learning functionality;
3. Improving the AI Tutor (as described below);
4. Internal quality assurance and debugging; and
5. Legal compliance, security, fraud prevention, and enforcement of these Terms.

AI Improvement Use; Opt-Out: We may use certain voice recordings and related usage signals to improve the AI Tutor. If you prefer that your voice recordings not be used for AI improvement, you may opt out through the in-app setting (if available) or by contacting us at [email protected]. If you opt out, we will still process your recordings to provide the Service, but we will not use them for AI improvement going forward.

Data Deletion: You may request deletion of your User Content by contacting us. Deletion requests are handled in accordance with our Privacy Policy and applicable law.

Except for the limited license above, we do not acquire any ownership rights in your User Content.

Prohibited Uses

You may use Service only for lawful purposes and in accordance with Terms. You agree not to use Service:

1. In any way that violates any applicable national or international law or regulation.
2. For the purpose of exploiting, harming, or attempting to exploit or harm minors in any way by exposing them to inappropriate content or otherwise.
3. To transmit, or procure the sending of, any advertising or promotional material, including any “junk mail”, “chain letter,” “spam,” or any other similar solicitation.
4. To impersonate or attempt to impersonate Company, a Company employee, another user, or any other person or entity.
5. In any way that infringes upon the rights of others, or in any way is illegal, threatening, fraudulent, or harmful, or in connection with any unlawful, illegal, fraudulent, or harmful purpose or activity.
6. To engage in any other conduct that restricts or inhibits anyone’s use or enjoyment of Service, or which, as determined by us, may harm or offend Company or users of Service or expose them to liability.

Additionally, you agree not to:

1. Use Service in any manner that could disable, overburden, damage, or impair Service or interfere with any other party’s use of Service, including their ability to engage in real time activities through Service.
2. Use any robot, spider, or other automatic device, process, or means to access Service for any purpose, including monitoring or copying any of the material on Service.
3. Use any manual process to monitor or copy any of the material on Service or for any other unauthorized purpose without our prior written consent.
4. Use any device, software, or routine that interferes with the proper working of Service.
5. Introduce any viruses, trojan horses, worms, logic bombs, SQL injection, or other material which is malicious or technologically harmful.
6. Attempt to gain unauthorized access to, interfere with, damage, or disrupt any parts of Service, the server on which Service is stored, or any server, computer, or database connected to Service.
7. Attack Service via a denial-of-service attack or a distributed denial-of-service attack.
8. Take any action that may damage or falsify Company rating.
9. Otherwise attempt to interfere with the proper working of Service.
10. Reverse engineer, decompile, disassemble, or otherwise attempt to discover the source code or underlying methods of the Service (except to the extent such restriction is prohibited by applicable law);
11. Scrape, crawl, or use automated means to access the Service or extract data or content beyond what is permitted by normal user functionality;
12. Use the Service, outputs, or any Content to develop, train, or improve a competing product or service, including a competing speech/pronunciation model, without our prior written consent.

Analytics

We may use third-party Service Providers to monitor and analyze the use of our Service.

Google Analytics

Google Analytics is a web analytics service offered by Google that tracks and reports website traffic. Google uses the data collected to track and monitor the use of our Service. This data is shared with other Google services. Google may use the collected data to contextualise and personalise the ads of its own advertising network.

For more information on the privacy practices of Google, please visit the Google Privacy Terms web page

Microsoft Clarity

Microsoft Clarity is a user behavior analytics tool that helps us understand how users interact with our website. It provides insights into click behavior, scrolling, mouse movements, and more, allowing us to improve website functionality and user experience. Clarity operates in compliance with privacy laws, ensuring user data is anonymized and secure.

For more details on the privacy practices of Microsoft Clarity, please review the Microsoft Privacy Statement.

TelemetryDeck (Mobile App Only)

We use TelemetryDeck in our mobile application for product analytics. TelemetryDeck receives a pseudonymous account identifier and usage events. For more information, please visit the TelemetryDeck Privacy Policy.

Users must be 13 years of age or older

Service is intended only for access and use by individuals at least thirteen (13) years old. If you are opening your own account, you represent that you are legally able and competent to accept these Terms based on the legal jurisdiction in which you reside. If you are under 18 years of age you may only use our Service through the presence of a parent or adult guardian. By accessing or using any of Company, you warrant and represent that you are at least thirteen (13) years of age and with the full authority, right, and capacity to enter into this agreement and abide by all of the terms and conditions of Terms. If you are not at least thirteen (13) years old, you are prohibited from both the access and usage of Service.

Accounts

When you create an account with us, you guarantee that you are above the age of 13, and that the information you provide us is accurate, complete, and current at all times. Inaccurate, incomplete, or obsolete information may result in the immediate termination of your account on Service.

You are responsible for maintaining the confidentiality of your account and password, including but not limited to the restriction of access to your computer and/or account. You agree to accept responsibility for any and all activities or actions that occur under your account and/or password, whether your password is with our Service or a third-party service. You must notify us immediately upon becoming aware of any breach of security or unauthorized use of your account.

You may not use as a username the name of another person or entity or that is not lawfully available for use, a name or trademark that is subject to any rights of another person or entity other than you, without appropriate authorization. You may not use as a username any name that is offensive, vulgar or obscene.

We reserve the right to refuse service, terminate accounts, remove or edit content, or cancel orders in our sole discretion.

Intellectual Property and Reserved Proprietary Rights

Service and its original content (excluding Content provided by users), features and functionality are and will remain the exclusive property of PronunciaAI LLC and its licensors. Service is protected by copyright, trademark, and other laws of the United States. Our trademarks and trade dress may not be used in connection with any product or service without the prior written consent of PronunciaAI LLC. You may not remove, alter, obscure or otherwise alter any copyright, trademark or logo that identifies us as owners of content taken from Site or third parties where our Content and intellectual property is hosted.

Copyright Policy

We respect the intellectual property rights of others. It is our policy to respond to any claim that Content posted on Service infringes on the copyright or other intellectual property rights (“Infringement”) of any person or entity.

If you are a copyright owner, or authorized on behalf of one, and you believe that the copyrighted work has been copied in a way that constitutes copyright infringement, please submit your claim via email to [email protected], with the subject line: “Copyright Infringement” and include in your claim a detailed description of the alleged Infringement as detailed below, under “DMCA Notice and Procedure for Copyright Infringement Claims”

You may be held accountable for damages (including costs and attorneys' fees) for misrepresentation or bad-faith claims on the infringement of any Content found on and/or through Service on your copyright.

DMCA Notice and Procedure for Copyright Infringement Claims

You may submit a notification pursuant to the Digital Millennium Copyright Act (DMCA) by providing our Copyright Agent with the following information in writing (see 17 U.S.C 512(c)(3) for further detail):

1. an electronic or physical signature of the person authorized to act on behalf of the owner of the copyright's interest;
2. a description of the copyrighted work that you claim has been infringed, including the URL (i.e., web page address) of the location where the copyrighted work exists or a copy of the copyrighted work;
3. identification of the URL or other specific location on Service where the material that you claim is infringing is located;
4. your address, telephone number, and email address;
5. a statement by you that you have a good faith belief that the disputed use is not authorized by the copyright owner, its agent, or the law;
6. a statement by you, made under penalty of perjury, that the above information in your notice is accurate and that you are the copyright owner or authorized to act on the copyright owner's behalf.

You can contact our Copyright Agent via email at [email protected]

Error Reporting and Feedback

You may provide us either directly at [email protected], through our feedback tool on the Site, or via third party sites and tools with information and feedback concerning errors, suggestions for improvements, ideas, problems, complaints, and other matters related to our Service (“Feedback”). You acknowledge and agree that: (i) you shall not retain, acquire or assert any intellectual property right or other right, title or interest in or to the Feedback; (ii) Company may have development ideas similar to the Feedback; (iii) Feedback does not contain confidential information or proprietary information from you or any third party; and (iv) Company is not under any obligation of confidentiality with respect to the Feedback. In the event the transfer of the ownership to the Feedback is not possible due to applicable mandatory laws, you grant Company and its affiliates an exclusive, transferable, irrevocable, free-of-charge, sub-licensable, unlimited and perpetual right to use (including copy, modify, create derivative works, publish, distribute and commercialize) Feedback in any manner and for any purpose.

The third party sites and tools mentioned above include the following:

Sentry

Sentry is open-source error tracking solution provided by Functional Software Inc. More information is available here: Sentry Privacy Policy

Links To Other Web Sites

Our Service may contain links to third party web sites or services that are not owned or controlled by PronunciaAI LLC.

PronunciaAI LLC has no control over, and assumes no responsibility for the content, privacy policies, or practices of any third party web sites or services. We do not warrant the offerings of any of these entities/individuals or their websites.

YOU ACKNOWLEDGE AND AGREE THAT PRONUNCIAAI LLC SHALL NOT BE RESPONSIBLE OR LIABLE, DIRECTLY OR INDIRECTLY, FOR ANY DAMAGE OR LOSS CAUSED OR ALLEGED TO BE CAUSED BY OR IN CONNECTION WITH USE OF OR RELIANCE ON ANY SUCH CONTENT, GOODS OR SERVICES AVAILABLE ON OR THROUGH ANY SUCH THIRD PARTY WEB SITES OR SERVICES.

WE STRONGLY ADVISE YOU TO READ THE TERMS OF USE AND PRIVACY POLICIES OF ANY THIRD PARTY WEB SITES OR SERVICES THAT YOU VISIT.

Disclaimer of Warranty

THESE SERVICES ARE PROVIDED BY COMPANY ON AN “AS IS” AND “AS AVAILABLE” BASIS. COMPANY MAKES NO REPRESENTATIONS OR WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, AS TO THE OPERATION OF THEIR SERVICES, OR THE INFORMATION, CONTENT OR MATERIALS INCLUDED THEREIN. YOU EXPRESSLY AGREE THAT YOUR USE OF THESE SERVICES, THEIR CONTENT, AND ANY SERVICES OR ITEMS OBTAINED FROM US IS AT YOUR SOLE RISK.

NEITHER COMPANY NOR ANY PERSON ASSOCIATED WITH COMPANY MAKES ANY WARRANTY OR REPRESENTATION WITH RESPECT TO THE COMPLETENESS, SECURITY, RELIABILITY, QUALITY, ACCURACY, OR AVAILABILITY OF THE SERVICES. WITHOUT LIMITING THE FOREGOING, NEITHER COMPANY NOR ANYONE ASSOCIATED WITH COMPANY REPRESENTS OR WARRANTS THAT THE SERVICES, THEIR CONTENT, OR ANY SERVICES OR ITEMS OBTAINED THROUGH THE SERVICES WILL BE ACCURATE, RELIABLE, ERROR-FREE, OR UNINTERRUPTED, THAT DEFECTS WILL BE CORRECTED, THAT THE SERVICES OR THE SERVER THAT MAKES IT AVAILABLE ARE FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS OR THAT THE SERVICES OR ANY SERVICES OR ITEMS OBTAINED THROUGH THE SERVICES WILL OTHERWISE MEET YOUR NEEDS OR EXPECTATIONS.

YOU ACKNOWLEDGE AND AGREE THAT PRONUNCIAAI LLC SHALL NOT BE RESPONSIBLE OR LIABLE, DIRECTLY OR INDIRECTLY, FOR ANY DAMAGE OR LOSS CAUSED OR ALLEGED TO BE CAUSED BY OR IN CONNECTION WITH USE OF OR RELIANCE ON ANY SUCH CONTENT, GOODS OR SERVICES AVAILABLE ON OR THROUGH ANY SUCH THIRD PARTY WEB SITES OR SERVICES.

COMPANY HEREBY DISCLAIMS ALL WARRANTIES OF ANY KIND, WHETHER EXPRESS OR IMPLIED, STATUTORY, OR OTHERWISE, INCLUDING BUT NOT LIMITED TO ANY WARRANTIES OF MERCHANTABILITY, NON-INFRINGEMENT, AND FITNESS FOR PARTICULAR PURPOSE.

THE FOREGOING DOES NOT AFFECT ANY WARRANTIES WHICH CANNOT BE EXCLUDED OR LIMITED UNDER APPLICABLE LAW.

Indemnification

You agree to defend, indemnify, and hold harmless PronunciaAI LLC and its officers, directors, employees, and agents from and against any claims, liabilities, damages, judgments, awards, losses, costs, expenses, or fees (including reasonable attorneys’ fees) arising out of or relating to your violation of these Terms or your use of the Service.

Limitation Of Liability

EXCEPT AS PROHIBITED BY LAW, YOU WILL HOLD US AND OUR OFFICERS, DIRECTORS, EMPLOYEES, AND AGENTS HARMLESS FOR ANY INDIRECT, PUNITIVE, SPECIAL, INCIDENTAL, OR CONSEQUENTIAL DAMAGE, HOWEVER IT ARISES (INCLUDING ATTORNEYS' FEES AND ALL RELATED COSTS AND EXPENSES OF LITIGATION AND ARBITRATION, OR AT TRIAL OR ON APPEAL, IF ANY, WHETHER OR NOT LITIGATION OR ARBITRATION IS INSTITUTED), WHETHER IN AN ACTION OF CONTRACT, NEGLIGENCE, OR OTHER TORTIOUS ACTION, OR ARISING OUT OF OR IN CONNECTION WITH THIS AGREEMENT, INCLUDING WITHOUT LIMITATION ANY CLAIM FOR PERSONAL INJURY OR PROPERTY DAMAGE, ARISING FROM THIS AGREEMENT AND ANY VIOLATION BY YOU OF ANY FEDERAL, STATE, OR LOCAL LAWS, STATUTES, RULES, OR REGULATIONS, EVEN IF COMPANY HAS BEEN PREVIOUSLY ADVISED OF THE POSSIBILITY OF SUCH DAMAGE. EXCEPT AS PROHIBITED BY LAW, IF THERE IS LIABILITY FOUND ON THE PART OF COMPANY, IT WILL BE LIMITED TO THE AMOUNT PAID FOR THE PRODUCTS AND/OR SERVICES, AND UNDER NO CIRCUMSTANCES WILL THERE BE CONSEQUENTIAL OR PUNITIVE DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF PUNITIVE, INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO THE PRIOR LIMITATION OR EXCLUSION MAY NOT APPLY TO YOU.

Termination

We may terminate or suspend your account and bar access to Service immediately, without prior notice or liability, under our sole discretion, for any reason whatsoever and without limitation, including but not limited to a breach of Terms.

If you wish to terminate your account, you may simply discontinue using Service. However, discontinuing use does not cancel any active subscription. You must cancel your subscription separately through Stripe (web) or Apple/Google (mobile) to stop future charges.

All provisions of Terms which by their nature should survive termination shall survive termination, including, without limitation, ownership provisions, warranty disclaimers, indemnity and limitations of liability.

Governing Law

These Terms shall be governed and construed in accordance with the laws of the State of Kentucky without regard to its conflict of law provisions.

Our failure to enforce any right or provision of these Terms will not be considered a waiver of those rights. If any provision of these Terms is held to be invalid or unenforceable by a court, the remaining provisions of these Terms will remain in effect. These Terms constitute the entire agreement between us regarding our Service and supersede and replace any prior agreements we might have had between us regarding Service.

Venue; Jurisdiction

Any legal action or proceeding arising out of or relating to these Terms or the Service shall be brought exclusively in the state or federal courts located in Jefferson County, Kentucky, and each party irrevocably submits to the personal jurisdiction and venue of those courts.

You and PronunciaAI LLC agree to waive any objection to venue in those courts, including any claim that such forum is inconvenient.

Changes To Service

We reserve the right to withdraw or amend our Service, and any service or material we provide via Service, in our sole discretion without notice. We will not be liable if for any reason all or any part of Service is unavailable at any time or for any period. From time to time, we may restrict access to some parts of Service, or the entire Service, to users, including registered users.

Amendments To Terms

We may amend Terms at any time by posting the amended terms on this site. It is your responsibility to review these Terms periodically.

Your continued use of the Platform following the posting of revised Terms means that you accept and agree to the changes. You are expected to check this page frequently so you are aware of any changes, as they are binding on you.

By continuing to access or use our Service after any revisions become effective, you agree to be bound by the revised terms. If you do not agree to the new terms, you are no longer authorized to use Service.

Waiver and Severability

No waiver by Company of any term or condition set forth in Terms shall be deemed a further or continuing waiver of such term or condition or a waiver of any other term or condition, and any failure of Company to assert a right or provision under Terms shall not constitute a waiver of such right or provision.

If any provision of Terms is held by a court or other tribunal of competent jurisdiction to be invalid, illegal or unenforceable for any reason, such provision shall be eliminated or limited to the minimum extent such that the remaining provisions of Terms will continue in full force and effect.

Acknowledgement

BY USING SERVICE OR OTHER SERVICES PROVIDED BY US, YOU ACKNOWLEDGE THAT YOU HAVE READ THESE TERMS OF USE AND AGREE TO BE BOUND BY THEM.

Contact Us

Please send your feedback, comments, requests for technical support:

By email: [email protected]